Terms of Service
Last updated: January 29, 2026
1. Acceptance of Terms
By accessing or using ZeroHive Inc.'s ("ZeroHive," "we," "us," or "our") services, including Context Hub, Decision Frame, and related enterprise solutions (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.
2. Description of Services
ZeroHive provides enterprise AI solutions including knowledge management, context awareness, and decision support tools. Our Services help organizations leverage their data for improved decision-making and operational efficiency.
3. Account Registration
To access certain features of our Services, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4. Acceptable Use
You agree not to:
- Use the Services for any unlawful purpose
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights of others
- Upload malicious code or attempt to breach security
- Interfere with or disrupt the Services
- Attempt to gain unauthorized access to any systems
- Use the Services to harass, abuse, or harm others
- Resell or redistribute the Services without authorization
5. Intellectual Property
5.1 Our Property
The Services, including all content, features, and functionality, are owned by ZeroHive and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
5.2 Your Content
You retain ownership of content you upload to the Services. By uploading content, you grant us a limited license to use, process, and store that content solely to provide the Services to you.
6. Payment Terms
For paid Services, you agree to pay all fees as described in your subscription or order. Fees are non-refundable except as required by law or as explicitly stated in your agreement. We reserve the right to modify pricing with reasonable notice.
7. Confidentiality
Each party agrees to protect the confidential information of the other party using the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care. Confidential information excludes information that is publicly available or independently developed.
8. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZEROHIVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES IN THE TWELVE MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify and hold harmless ZeroHive and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.
11. Termination
We may suspend or terminate your access to the Services at any time for any reason, including violation of these Terms. Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination will survive.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Delaware.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website. Your continued use of the Services after such changes constitutes acceptance of the new Terms.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Contact Us
If you have any questions about these Terms, please contact us at:
ZeroHive Inc.
Email: legal@zerohive.ai