Privacy Policy

1. Introduction

ZeroHive Private Limited. ("ZeroHive," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our Context Hub, Decision Frame, and related enterprise solutions.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, company name)
• Profile information and preferences
• Content you upload or create using our services
• Communications with us (support requests, feedback)

2.2 Information Collected Automatically

• Device information (browser type, operating system)
• Usage data (pages visited, features used, time spent)
• IP address and approximate location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues and fraud

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Business partners with your consent
• Legal authorities when required by law
• Affiliated companies within our corporate family

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

ZeroHive Private Limited
Email: privacy@zerohive.ai