Legal

Terms of Use

Effective date: April 9, 2026

These Terms of Use ("Terms") govern your access to and use of the ZeroHive platform, website, and related services (collectively, the "Service") provided by Zerohive Private Limited ("ZeroHive," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Acceptance of Terms

By creating an account, accessing the Service, or clicking "I agree," you represent that you are at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the organisation you represent. If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.

2. Description of Service

ZeroHive is an AI-powered platform that enables IT teams to build, deploy, and manage production-ready internal applications. The Service includes:

  • AI-driven application generation from natural language requirements
  • On-premise and private cloud deployment capabilities
  • Pre-configured compliance blueprints (SOC2, ISO 27001, HIPAA, GDPR)
  • Knowledge graph for enterprise data integration
  • Role-based access control, SSO, and audit logging
  • Managed delivery and architecture consulting services (where applicable)

3. Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying ZeroHive immediately of any unauthorised use of your account
  • Ensuring that your use of the Service complies with all applicable laws and regulations
  • Maintaining accurate and up-to-date account information

ZeroHive reserves the right to suspend or terminate accounts that are found to be in violation of these Terms.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party right
  • Generate applications intended for illegal or harmful purposes
  • Attempt to reverse engineer, decompile, or extract source code from the platform
  • Interfere with or disrupt the integrity or performance of the Service
  • Attempt to gain unauthorised access to the Service or its related systems
  • Use the Service to build competing products or services
  • Share access credentials with unauthorised individuals

5. Intellectual Property

ZeroHive IP: The Service, including its underlying technology, algorithms, models, user interface, documentation, and branding, is the intellectual property of Zerohive Private Limited and is protected by applicable intellectual property laws. These Terms do not grant you any ownership rights in the Service.

Customer-Generated Applications: Applications you generate using the Service are owned by you (or your organisation). ZeroHive claims no ownership over the applications, configurations, or data you create through the platform.

Feedback: If you provide suggestions, ideas, or feedback about the Service, you grant ZeroHive a non-exclusive, royalty-free, worldwide license to use and incorporate such feedback into the Service without obligation.

6. Data & Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. Applications you build with ZeroHive are deployed on your infrastructure, and we do not access, collect, or store any data processed by your applications.

7. Service Availability

We strive to maintain high availability of the Service. However, we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (with advance notice when possible)
  • Emergency patches or security updates
  • Circumstances beyond our reasonable control (force majeure)

For customers on enterprise plans, specific uptime commitments and service level agreements (SLAs) are defined in your separate service agreement.

8. Fees & Payment

Certain features of the Service may require payment. Pricing, billing cycles, and payment terms are set forth in your order form or subscription agreement. All fees are non-refundable except as expressly stated in your agreement or required by applicable law.

ZeroHive reserves the right to modify pricing with at least 60 days' written notice. Price changes will not affect your current billing cycle.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

  • ZeroHive shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
  • ZeroHive's total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you paid to ZeroHive in the twelve (12) months preceding the claim.
  • These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if ZeroHive has been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless ZeroHive and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service in violation of these Terms
  • Applications you generate or deploy using the Service
  • Your violation of any applicable law or third-party right

11. Termination

Either party may terminate these Terms at any time by providing written notice. Upon termination:

  • Your access to the Service will be discontinued
  • Applications already deployed on your infrastructure will continue to function independently
  • We will delete your account data within 30 days, unless retention is required by law
  • Any outstanding fees remain payable

ZeroHive may immediately suspend or terminate your access if you breach these Terms, if required by law, or if continued use poses a security risk to the Service or other users.

12. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, except that either party may seek injunctive relief in a court of competent jurisdiction.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes at least 30 days before they take effect by posting the updated Terms on our website and, where appropriate, sending you a notification. Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the changes.

14. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy and any applicable order forms, constitute the entire agreement between you and ZeroHive regarding the Service.
  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
  • Assignment: You may not assign your rights under these Terms without our prior written consent. ZeroHive may assign its rights without restriction.

15. Contact Us

If you have questions about these Terms, please contact us at:

Zerohive Private Limited
Legal Team
Email: legal@zerohive.ai